New Road Home Solutions

A real estate solutions and investment firm, New Road meets the daunting task of selling a home with simple, painless and straightforward solutions. They’ve helped homeowners throughout New Jersey to sell their properties, and require a powerful data infrastructure to handle their intensive day-to-day customer relationship management.

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The Challenge:

Lead generation forms the basis of New Road’s business. Involving inbound and outbound marketing campaigns, high quantities of potential customers mean good business. Without a streamlined CRM solution, however, New Road lacked the infrastructure necessary to handle this volume and communicate effectively with their customers. They needed a customized CRM infrastructure fit to handle their business size to intake, organize and communicate with potential leads.

Keen to Learn More?

Benefits of AWS Connect service through Ibexlabs?

  • All-in-one CRM and communications hub
  • Scalable with particular data needs
  • Security against the toughest cyber threats
  • Regulatory compliance
  • Powerful analytics for incisive customer segmentation

“Ibexlabs has been a great partner to work with. They deployed a AWS Connect contact center for us quickly and efficiently while handling requests for custom functionality with ease. Their communication was clear and consistent, all deadlines were met, and the final product is exactly what we asked for. I would happily recommend them and work with them again.”

Bobby FitzPatrick

As AWS Certified Consulting Partners, you get more than just extensive cloud expertise and first-rate IT support. Our team gives true meaning to the words “brand ambassadors.”

We leverage our comprehensive industry experience on your business' behalf to resolve system pain points, transform your infrastructure, and work in tandem with you.

All for the growth and acceleration of your company.

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