HIMSS - 04/29 - Next-Gen Contact Centers

Now more than ever, keeping open lines of communication between patients and their medical professionals is crucial to delivering the best care possible. As many healthcare organizations begin to provide remote service to patients, it is increasingly important for the technology to keep up. Yet many organizations still use methods that can cause miscommunication, inefficiencies, and at worst, a privacy breach. 

With cloud computing services, however, there are now more tools available to assure the quality, efficiency and security of patient contact. These services work successfully at scale, all while keeping sensitive information safe, in accordance with regulatory requirements like HIPAA. Furthermore, these services are cost-effective and save healthcare organizations the time and resources they need to provide better service to their patients. 

In this presentation, we will see how cloud-hosted Next-Generation Call Centers are making it easier for healthcare professionals to deliver the best service, providing patients with the care and attention they need. If you’re interested, or on the fence about how cloud computing technology can help your organization, then this is the presentation for you. 

Reserve your spot today!

As AWS Certified Consulting Partners, you get more than just extensive cloud expertise and first-rate IT support. Our team gives true meaning to the words “brand ambassadors.”

We leverage our comprehensive industry experience on your business' behalf to resolve system pain points, transform your infrastructure, and work in tandem with you.

All for the growth and acceleration of your company.

Email: engage@ibexlabs.com
Phone: (888) 723-5797

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