How Ibexlabs Transformed IT Performance and Security for Datamatics Business Solutions

Datamatics Business Solutions Ltd. (DBSL) is a B2B demand generation, business solutions, and finance & accounting solutions platform for accountants and enterprises. They specialize in data analytics and insights for various clients in industries such as healthcare, finance, and retail. With a growing customer base and expanding operations.

DBSL has a complex IT infrastructure and they have experienced some downtime and performance issues. They needed to  overcome their IT challenges by improving operations and security, reducing manual errors, and streamlining their software release to improve deployment speed. DBSL didn’t want these challenges to impact their customer service.

Ibexlabs Managed Services designed, implemented and operates a scalable cloud infrastructure for DBSL.

24/7 Monitoring and Support

Ibexlabs Managed Services uses AWS Cloudwatch and other monitoring services with Opsgenie to continuously monitor DBSL’s cloud infrastructure. Issues are identified and resolved in real-time, minimizing downtime and improving system performance. Ibexlabs Managed Services provides round-the-clock support to address any IT-related issues triggered promptly.

Security Services

Security and protecting their clients is a primary concern for DBSL. Ibexlabs Managed Services provides a comprehensive security strategy for DBSL which includes AWS CloudTrail and Amazon Guard Duty for intrusion detection. AWS Config is provisioned with Amazon CloudWatch for logging and monitoring.

Scalable Infrastructure

The company’s existing systems were migrated to a Amazon EKS environment to benefit from scalability, flexibility, and cost-efficiency. DBSL can now easily scale their resources up or down on demand, without the need for upfront investments. DBSL’s MongoDB Atlas cloud database improves their performance and provides  high availability at scale.

An important aspect of scale is cost optimization. To optimize costs at scale, Ibexlabs uses a combination of spot and on-demand instances throughout application development, matching resources to demands.

CI/CD Pipeline

Ibexlabs implemented a robust DevOps CI/CD process with AWS CodePipeline to automated the software build and deployment processes. The pipeline is integrated with DBSL’s version control system, allowing for automated builds triggered by code changes. The pipeline has stages for code compilation, integration testing, and deployment to various environments.

• Improved System Performance: With the 24/7 monitoring and support provided by Ibexlabs Managed Services, DBSL experienced significant improvements in their IT system performance. Downtime and performance issues were minimized, resulting in increased productivity and customer satisfaction.
• Enhanced Security: The robust security measures implemented by Ibexlabs Managed Services significantly strengthened DBSL’s cybersecurity posture. The company experienced a reduction in security incidents, ensuring the confidentiality, integrity, and availability of their critical data.
• Scalability and Flexibility: The scalable infrastructure provided by Ibexlabs Managed Services allowed DBSL to easily accommodate their growing operations. They could quickly scale their IT resources as needed, enabling them to respond swiftly to changing business requirements.‍
• Cut cloud costs by upto 30%: By partnering with Ibexlabs, DBSL achieved cost efficiencies by leveraging EKS with a combination of on-demand & Spot instance infrastructure. They avoided the need to invest in additional resources and reduced the costs associated with maintaining an in-house IT team.