Our customer sought a reliable AWS-managed services provider to implement best practices in
performance, cost optimization, security measures, and compliance. Ibexlabs implemented a tailored
AWS service stack, reducing AWS expenses, fortifying customer’s security posture, and heightening
operational efficiency.

 

About the customer

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The Challenge

Our customer aimed to enhance the efficiency of their AWS infrastructure by adopting best practices in performance optimization, cost management, security, and compliance. They sought an experienced AWS managed services provider to recommend and implement effective cloud management strategies and AWS services, thereby boosting business efficiency.

As an AWS Advanced Consulting Partner with over 100 AWS certifications, Ibexlabs has a proven history of delivering AWS-managed services to a wide range of clients, including Fortune 500 companies, government agencies, and startups.

 

Customer Onboarding

Ibexlabs began by thoroughly assessing the customer’s compliance requirements, existing AWS infrastructure, costs, performance metrics, and security posture. The assessment helped Ibexlabs identify underutilized or overprovisioned resources and bottlenecks in security and performance. Ibexlabs realized that striking the right balance between performance and budget constraints was a constant challenge for our customer. In addition, achieving and maintaining compliance was critical for their business continuity.

 

The Solution

Based on the customer’s unique challenges, Ibexlabs tailored a comprehensive solution suite adhering to industry standards and AWS best practices. Ibexlabs utilized several best-in-class partners and AWS services to address the customer’s multifaceted security, performance, and compliance challenges.

 

1. Cost Management

Ibexlabs recommended leveraging Reserved Instances (RIs) and Savings Plans through their partner Archera to right-size customer’s resources. Together with Archera, Ibexlabs offered intelligent insights and recommendations. By analyzing historical usage patterns and adjusting instance types, our customer could match capacity to actual demand.

Ibexlabs also utilized AWS Cost Explorer to provide insights into spending patterns, identify cost drivers, and optimize resource allocation. Additionally, AWS Trusted Advisor was introduced to identify underutilized resources, eliminate idle instances, and optimize costs.

 

2. Audit & Compliance

Ibexlabs assessed EC2 instances using AWS Inspector for vulnerabilities, security issues, and compliance
deviations. Utilizing the AWS Well-Architected Framework to identify and address gaps, Ibexlabs was able to implement the following services:

 

3. Security Measures

Ibexlabs ensured that the customer’s data, both at rest and in transit, was protected by robust encryption protocols. Beyond traditional passwords, Ibexlabs mandated multi-factor authentication to enhance security for all users accessing customer’s AWS resources. Ibexlabs restricted permissions to the minimum necessary level by configuring fine-grained access controls, which minimized the risk of unauthorized actions.

Properly configured security groups and network access control lists (ACLs) helped secure network traffic and prevent unauthorized communication. Ibexlabs established resilient backup and disaster recovery processes to ensure data availability and business continuity. Ibexlabs utilized Amazon EC2, S3, RDS, Elastic Beanstalk, Lambda, and API Gateway to host, manage, and secure the customer’s application infrastructure.

 

4. Performance Optimizations

Ibexlabs set up continuous monitoring and customized alerts for anomaly detection. This proactive approach allowed swift action in response to critical events. Ibexlabs optimized resource utilization by fine-tuning resource allocation and monitoring performance metrics using AWS CloudWatch.

Ibexlabs integrated Opsgenie as an incident management tool. This streamlined incident response and ensured timely resolution of critical issues on 24/7 monitoring. Ibexlabs utilized Jira Service Desk for incident monitoring and 24/7 support. Ibexlabs seamlessly patched operating systems and applications across the customer’s EC2 instances using AWS Systems Manager, fortifying systems with the latest security updates and patches, and implemented performance enhancements using AWS KMS for encryption and ACM certificates for secure communication.

 

The Results

Ibexlabs’ strategic implementation of AWS services and resources significantly enhanced the customer’s AWS infrastructure. Some of the benefits our customer experienced include:

 

Reduced AWS Expenses

Insights gleaned from AWS Cost Explorer enabled cost optimization for our customer, promising potential savings while maintaining optimal performance levels. Eventually, the customer achieved greater financial predictability, minimized unnecessary expenditures, and enhanced overall budget efficiency without
compromising performance or scalability.

 

Strengthened Security Measures

By adopting robust security measures such as encryption protocols, access controls, threat detection, and centralized security management, our customer could enhance their overall security posture and mitigate various risks associated with data breaches and unauthorized access.

 

Enhanced System Performance

Continuous monitoring and proactive anomaly detection improved operational efficiency and swift response to critical events for the customer. Moreover, resource utilization was optimized through precise allocation and performance monitoring, enhancing system performance.

 

Improved Compliance Posture

Regular assessments and audits enhanced our customer’s compliance posture. Vulnerability scans
identified potential risks, ensuring alignment with industry standards. Centralized security findings and
compliance monitoring streamlined governance processes, while periodic reviews maintained robust
compliance frameworks.

 

Whether you are just starting or looking to accelerate your cloud journey, Ibexlabs could be your trusted partner. We offer expert cloud consulting, managed services, cloud-native development, cloud security solutions, and more tailored to your needs. Contact us here today