SMB Case Study
About National Sports ID
National Sports ID (NSID) is a technology platform that provides digital age verification and team management tools for youth sports organizations across the United States. Operating in the sports-tech industry, NSID simplifies eligibility verification processes for teams, leagues, and tournaments by offering a centralized, secure, and reliable solution for identity management and compliance.
Customer Challenge
NSID’s infrastructure was hosted in an insecure environment where production and development workloads shared the same setup, exposing their systems to critical risks. Their public-facing servers lacked proper segmentation and security hardening, resulting in high exposure to attacks. The team relied on manual deployments, experienced periodic downtime, and faced deployment failures and performance degradation. Additionally, NSID struggled with:
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Lack of automated deployments
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Minimal visibility into system health and performance
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Absence of 24×7 monitoring and incident response
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Elevated maintenance costs due to inefficient infrastructure
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Inability to meet security and compliance benchmarks such as CIS
If left unresolved, these issues could have led to compromised customer data, continued outages, security breaches, and lost revenue opportunities.
Partner Solution
Ibexlabs LLC, an AWS Advanced Tier Consulting Partner with DevOps and Healthcare Competency, conducted a Well-Architected Review of NSID’s existing infrastructure and proposed a comprehensive remediation and modernization plan. Ibexlabs implemented the following solutions:
- Infrastructure Modernization: Re-architected NSID’s infrastructure to separate production and development environments within a secure Amazon VPC. Resources were isolated across private subnets to reduce the attack surface and ensure proper traffic segmentation.
- Security Hardening: Enabled AWS WAF, Security Hub, GuardDuty, AWS Config, and CloudTrail for real-time threat detection, logging, and compliance tracking. All traffic to production environments was secured with AWS security best practices.
- Deployment Automation: Leveraged AWS CodePipeline for continuous integration and continuous deployment (CI/CD), eliminating manual deployment errors and enabling faster release cycles.
- Database & Storage: Migrated the application’s database to Amazon Aurora (RDS) for scalability, reliability, and automated backups. Amazon S3 was used for asset and log storage.
- Centralized Monitoring: Integrated Amazon CloudWatch and optionally tools like New Relic or Datadog for centralized monitoring, alerting, and metrics visibility.
- Management & Access Control: Used AWS Systems Manager for patching, parameter storage, session management, and routine maintenance. Implemented strict IAM policies to control access.
- VPN Access: Configured secure VPN tunnels to limit non-production access to authorized users only.
- Ongoing Managed Services: Ibexlabs provided 24x7x365 support using Jira Service Desk and OpsGenie for ticketing, alerts, and change management workflows.
Results and Benefits
The modernized architecture delivered immediate benefits to NSID:
- 100% reduction in public exposure of infrastructure by moving to private subnets and adding a WAF
- 80% faster deployments through CI/CD automation
- 24x7x365 coverage with incident response and proactive monitoring
- 50% cost savings in infrastructure maintenance by optimizing resources and automating routine tasks
- Full compliance with CIS benchmarks using AWS Security Hub and related tools
- High availability and resilience with backup strategies for EC2, RDS, and S3
The customer now operates a secure, compliant, and scalable environment capable of supporting rapid business growth.
About the Partner
Ibexlabs LLC is an AWS Advanced Tier Consulting Partner with DevOps and Healthcare Competencies. The company specializes in cloud-native solutions, infrastructure modernization, security, and managed services. As a certified AWS Well-Architected Partner, Ibexlabs helps customers optimize their AWS environments for performance, security, and cost-efficiency. The company actively supports customers with strong compliance needs including HIPAA and SOC2.
