Managed Services

Next-Generation Managed Services

End-to-End Managed Cloud Services for your business

AWS Advanced Consulting Partner

A next-generation modern Managed Service Provider (MSP) can accelerate business impact securely and at scale. At Ibexlabs, we serve as your trusted advisors, to identify problems before they occur and build new strategies. We educate, guide, and build solutions that optimize your environment to improve business outcomes across security, availability, operations, cost, and governance.

Ibexlabs provides end-to-end AWS solutions at any stage of the cloud journey, from consultation on initial solution design; to building applications; to ongoing optimization and support. With Ibexlabs’ next-generation AWS Managed Services you can leverage the cloud as a strategic business advantage that goes beyond technical benefits. Ibexlabs brings innovative approaches to operate and manage the AWS environment, such as our Service Catalog which is Infrastructure-as-Code automation.

How you Benefit

Explore the benefits of end-to-end AWS Managed Support Services with Ibexlabs:

Proactive Infrastructure Monitoring and Alerts

Achieve consistent site performance and 100% uptime.

  • 24/7 Support

Our team of AWS-certified experts monitors your entire AWS environment around the clock. We proactively inspect key application-level metrics to ensure consistent performance.

  • Incident Response

We provide a strong service level agreement to ensure you get timely investigation and remediation with root cause analysis.

Business Continuity and Disaster Recovery

Improve the reliability, and resilience of your AWS infrastructure to support your business needs and objectives in times of disaster.

  • Operational Resilience and Business Continuity

Ensure mission-critical applications continue to operate at acceptable predefined service levels despite disruptions caused by natural or human-induced events. Because the infrastructure solution is spread across multiple availability zones there is no single point of failure.

  • Disaster Recovery

Ibexlabs helps you quickly recover your organization’s critical systems after a disaster by following AWS Disaster Strategies. Ibexlabs Certified Solutions Architects harness the power of the cloud for immediate spin-up and failover. This creates faster recovery times at a fraction of the cost.

Infrastructure and Application Migration Capability

Moving to the cloud is today’s key business enabler. It allows you to achieve the benefits of cost-efficiency, agility, and scalability. Ibexlabs creates a seamless transition of your valuable data with zero downtime.

Solution Design Capability

At Ibexlabs, our solutions are designed to cater to current operational requirements, but are also highly scalable to accommodate your anticipated growth. We build a secure, high-performance, resilient, and efficient infrastructure following the six pillars of the AWS Well-Architected Framework.

Next Generation Service Management

Ibexlabs shaped its support team to deliver a powerful AWS-based MSP offering. We deliver hands-on, proactive, consultant-level support for Amazon Web Services (AWS) customers with next-generation service management.

Security and Continuous Compliance

We conduct a thorough security analysis of cloud infrastructure to achieve continuous compliance. We scan your cloud environment to make it compliant with industry-recognized cloud security standards.

Service Level Agreement

For IT infrastructure and applications hosted in the AWS cloud, Service Level Agreements (SLAs) are an important consideration. Ibexlabs has defined its Foundational SLAs which are fundamental to providing a positive customer experience. The primary focus is to build customer trust, which in turn drives better business outcomes.

Constant Cost Optimization

Sustained optimization is an iterative process where we implement a set of simple, high-impact processes and cloud cost optimization methods, and then measure and report the cost savings results. A customer's cloud architecture is rigorously reviewed and monitored for optimizations on a regular basis.

Billing and cost Management

Pay only for what you use through a service model with flexible pricing. It is a cost-effective way to easily scale as per your business needs.

Automated Patching and Maintenance

Automatically scan your cloud infrastructure and endpoints to detect potential threats and release patches to repair any affected areas or security vulnerabilities. We review the infrastructure periodically to upgrade you to the latest versions.

Ibexlabs: Your best choice for a Managed Service Provider

Ibexlabs analyzes your application portfolio and workloads to understand your business needs and plan accordingly. With a clearly defined roadmap, your organization can minimize cost and effort during the cloud transformation journey. Our competencies ensure that your organization is aligned with reliable experts who can address stringent security requirements.

  • Routine scanning for infrastructure vulnerabilities
  • Respond to industry challenges with ease and agility
  • Drive your business towards growth with advanced technologies
  • Embrace DevOps principles and practices
  • Optimize usage and performance
  • Minimize cloud spend

MSP support-enhancing technologies that we love at Ibexlabs:

As AWS Certified Consulting Partner, you get more than just extensive cloud expertise and first-rate IT support. Our team gives true meaning to the words “brand ambassadors.”

We leverage our comprehensive industry experience on your business' behalf to resolve system pain points, transform your infrastructure, and work in tandem with you.

All for the growth and acceleration of your company.

Email: engage@ibexlabs.com
Phone: (888) 723-5797

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